FAQs

Ya, kami menyediakan bantuan pinggir jalan 24/7 untuk memastikan Anda tidak pernah terdampar jika terjadi keadaan darurat seperti ban kempes, masalah baterai, atau kemacetan. Hubungi tim dukungan pelanggan kami untuk bantuan.
  • Pengajuan pembatalan pada hari booking akan dikenakan biaya Cancelation sebesar 100% dari total pembayaran
  • Pengajuan pembatalan diatas 3 hari sampai 1 hari sebelum waktu pemakaian akan dikenakan biaya Cancelation sebesar 30% dari total pembayara
  • Pengajuan pembatan diatas 3 hari (72 jam) sebelum waktu pemakaian TIDAK ada biaya Cancelation
  • Kami terima Bank Transfer dan Cash 
  • Bank Transfer ke rekening;
  • AN: PT Elliem Sukses Gemilang
  • No. Rek: 1340029443396
  • Kelebihan 1 jam akan dikenakan biaya overtime Rp50,000
  • Kelebihan diatas 3 jam akan dikenakan biaya overtime 1 Hari
  • Selengkapnya ditulis pada Rental Agreement
  • Rental Daily (Lepas Kunci / Driver)
  • Rental Long Term ( Lepas Kunci / Driver)
  • Inter City Transfer (Jakarta, Bandung, Cirebon)
  • Airport Transfer (Bandara Soekarno-Hatta & Bandara Kertajati)
  • Group Travel (Toyota Hiace Commuter)

Paket dasar memungkinkan Anda melakukan perjalanan hingga radius 300 km dari penjemputan mobil. kecuali jika Anda memilih opsi Area Terpencil. Dengan opsi ini, area yang diizinkan akan diperluas sesuai dengan kesepakatan terlebih dahulu. Jika melanggar ketentuan ini, biaya tambahan per kilometer akan dikenakan untuk jarak yang melebihi batas, dan bisa dianggap pelanggaran kontrak

Yes, typically renters must be at least 21 years old to rent a car. However, age requirements may vary depending on the location and type of vehicle. Additional fees or restrictions may apply for drivers under 25 years old.

Yes, we provide 24/7 roadside assistance to ensure that you're never stranded in case of emergencies such as flat tires, battery issues, or lockouts. Contact our customer support team for assistance.

Our cancellation policy varies depending on the booking details and rental agreement. Please refer to your booking confirmation or contact us for specific information regarding cancellations and refunds.

We proudly accept major credit cards including Visa, Mastercard, American Express, and Discover.

Most of our rental agreements include unlimited mileage, allowing you to explore the Indonesia without worrying about additional charges. However, some specialty vehicles or rental packages may have mileage restrictions. 

Basic insurance is included, but additional coverage options may be available for an extra fee.

Yes, additional drivers can be added to the rental agreement, provided they meet the eligibility criteria and submit the necessary documentation.

We accept major credit and debit cards. Other payment methods may be available depending on your location.

Yes, renters must meet the minimum age requirement specified in our Terms & Conditions.

You can book a car rental through our website by selecting your preferred vehicle, rental dates, and completing the payment process.

Apa yang customers kami katakan

Inilah yang beberapa dari mereka katakan tentang pengalaman mereka bersama kami.

Hubungi Kami Hari Ini Untuk Booking Perjalanan Anda

Rental Mobil Harian di Cirebon Dengan Sopir dan Lepas Kunci
Rental Mobil Harian di Jakarta Dengan Sopir dan Lepas Kunci
Airport Transfer Bandara Soekarno-Hatta
Airport Transfer Bandara Kertajati